Thank you for your honest review, and we apologize for any inconvenience caused. However, we believe your review is very unfair. We’ve always held Tundra owners in high regard, but we understand that not everyone is the same. Dropping the screws during installation reflects a lack of care, and it’s unreasonable to hold us accountable for that.
We strive to be as transparent as possible and provide detailed product descriptions. Since this issue has never been reported before, that's why we do not have the specific information about the nuts.
We take great pride in our customer service and always do our best to support our customers whenever an issue arises.